Privacy Policy

At Agradrsti Tech & Consultency's Website, located at https://agradrsti.com., your privacy is of utmost importance. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our services or interact with our website. By engaging with our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information in several ways, including when you interact with our website, enroll in our courses, or use our consultation services. This information may include:

Personal Information: Name, contact details (email, phone number), date of birth, gender, nationality, country of residence, and any other personal identifiers you provide.
Account Information: Username, password, profile details, and any information necessary to create and maintain your account with us.
Payment Information: Credit card details, payment methods, billing address, transaction history, and any financial information necessary to process payments.
Academic Information: Your academic background, qualifications, test scores (e.g., TOEFL, IELTS), transcripts, and any other documents relevant to course or consultation enrollment.
Communication Data: Records of correspondence between you and our team, including emails, phone calls, or chat messages.
Technical Data: Information about your device, IP address, browser type, device type, browsing behavior, and any other information related to your use of our website or services.
Marketing Data: Preferences for receiving promotional materials, survey responses, or participation in contests and events.

2. How We Use Your Information

We use your personal data for the following purposes:

Course Enrollment and Consultation Services: To process your registration, manage your account, and provide access to course materials or consultation services.
Payment Processing: To complete transactions, process payments, and manage billing.
Communication: To send important information related to your courses, applications, consultation services, and other updates regarding our offerings.
Customer Support: To assist you with any queries, complaints, or technical issues related to our services.
Personalization: To customize your learning experience, recommend courses, or provide personalized content.
Improvement of Services: To enhance our website, improve the quality of courses, and evaluate the effectiveness of our services.
Legal Compliance: To comply with legal obligations, respond to legal requests, and protect against fraud or other security risks.
Marketing and Advertising: To send marketing emails, newsletters, and promotional content. You can opt-out of such communications at any time.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

Service Providers: We may share your data with trusted third-party vendors or service providers who assist us in delivering services (e.g., payment processors, hosting providers, email services). These providers are contractually obligated to maintain the confidentiality and security of your data.
Legal and Regulatory Requirements: We may disclose your personal data if required to do so by law, court order, or government regulation, or if we believe that such action is necessary to protect our rights, comply with a legal process, or prevent fraud.
Business Transactions: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity as part of the transaction.
Affiliates and Partners: We may share data with affiliates or partner organizations that provide complementary services to you, but only with your consent.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. The retention periods for specific data categories are as follows:

Course and Consultation Data: Retained for as long as you remain enrolled or engaged with our services and for a period of [X] years after course completion or consultation.
Payment and Transaction Data: Retained for [X] years to comply with financial record-keeping requirements and fraud prevention.
Marketing Data: Retained for as long as you remain subscribed to marketing communications, or until you opt-out.
Communication Data: Retained for the duration necessary to resolve any issues or for customer support purposes.

5. Your Rights and Choices

Under data protection laws, you have the following rights regarding your personal data:

Access: You have the right to request a copy of the personal data we hold about you.
Correction: You can request corrections to any inaccurate or incomplete personal data.
Deletion: You can request the deletion of your personal data, subject to legal requirements (e.g., retention for contractual or legal purposes).
Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format, and to have it transferred to another data controller, where applicable.
Objection to Processing: You can object to the processing of your data in certain situations, such as when we process your data for marketing purposes.
Withdrawal of Consent: You can withdraw consent for data processing at any time where we rely on consent to process your data.
Opt-Out of Marketing Communications: You can unsubscribe from marketing emails by following the unsubscribe link in any email we send or by contacting us directly.

To exercise any of these rights, please contact us at [contact email/phone number].

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience, analyze website traffic, and improve the quality of our services. Cookies are small text files stored on your device to remember your preferences, session information, and behavior on our site.

You can control cookies through your browser settings. However, please note that disabling cookies may impact your ability to use certain features of our website.

7. Data Security

We employ industry-standard security measures to protect your personal data from unauthorized access, use, or disclosure. These measures include encryption, access controls, firewalls, and secure servers. However, no method of electronic transmission or storage is entirely secure, and we cannot guarantee the absolute security of your data.

8. Children’s Privacy

Our services are intended for individuals aged 16 and above. We do not knowingly collect personal data from children under the age of 16. If we discover that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last Revised" date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Email: info@agradrsti.com